UX Is Dead, Long Live CX (Customer Experience is Key)
What is the difference between UX and CX? The reality is that both look at people’s experience. Therefore to understand people’s experience we need to understand how people think. Enter behavioural science and how it applies in UX and CX.
https://beyondphilosophy.com/podcasts/
https://www.linkedin.com/newsletters/why-customers-buy-6592050440320368642/
Join Colin Shaw and Jason Barnard for this week’s episode of Kalicube Tuesdays!
Scheduled for 06 September 2022 at 17 H CET (Paris)
The event is 100% free:
Organised by Kalicube in partnership with Wordlift.
Part of the Kalicube Tuesdays series.